Gainsborough village GP surgery praised by inspectors

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A Gainsborough village medical practice has been praised for the quality of the services it provides in a report by a health watchdog.

Willingham-by-Stow Surgery, between Gainsborough and Saxilby, was given a ‘good’ report by the Care Quality Commission following an inspection in December.

The practice cares for around 4,000 patients and was praised for providing safe, caring and effective services, for responding well to people’s needs and being well led.

According to the report, patient survey figures showed patients rated the practice consistently higher than others for all aspects of care.

Patients also said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

The report added that the surgery had good facilities and was well equipped to treat patients and meet their needs.

Ian Hammerton, practice manager, said: “There is a real community spirit here and everyone works hard and as one to provide the best possible care for our patients.

“We class many of our patients as friends and people we can sit and have a chat with when we have the time. It really is a great village and practice in which to work.”

In a joint statement, partner GPs Doctor Martin Monroe and Dr Dan Lane, said: “We strive to provide a caring, safe, high quality service for each and every patient and this is a positive result for the hard work of our team.

“This isn’t just about the clinical staff here, but every member of staff who work brilliantly together.”

Terry Vine, acting deputy chief nurse at NHS Lincolnshire West Clinical Commissioning Group, said: “The CCG has a really good working relationship with Willingham-by-Stow Surgery and we’re delighted the team there has done so well in its CQC inspection.”

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